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Type of enquiry General adviceWatch repairOther
Make and Model
No. on the back of your watch:
Case material Gold 9ctGold 14ctGold 18ctGold 22ctSilverPlatinumTungstenTitaniumPlated GoldPlated SilverRolled GoldOther
When was your watch last repaired/serviced: NeverNot sureWithin the last 12 monthsWithin the last 2 yearsOver 2 years
How old is your watch: Less than 12 months1-2 years2-5 years5-10 yearsOver 10 years
What type of watch is it?
Please select GentsLadies
Please select QuartzMechanicalAutomaticAuto-QuartzKineticSolarDon't know
Is your watch water-resistant? NoYes
Please select Wrist watchPocket watchOther
Please select Dress watchSports watchChronographDivers watchAlarm watchOther
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Subject
Fault description or message
Type of enquiry General adviceJewellery repairOther
What type of jewellery RingNecklaceEarringsChainBraceletCufflinkBandOther
What material Gold 9ctGold 14ctGold 18ctGold 22ctSilverPlatinumTungstenTitaniumPlated GoldPlated SilverRolled GoldOther
When was your jewellery last repaired/serviced: NeverNot sureWithin the last 12 monthsWithin the last 2 yearsOver 2 years
How old is your jewellery: Less than 12 months1-2 years2-5 years5-10 yearsOver 10 years
